While researching, the group developed the E-scape game. Although the game is still in its early phases, session participants who used the tool were really excited. Reason for us to quickly move forward! This game enables museum professionals to reflect upon (unconscious) decisions they make with regard to the effect of the exhibition on visitors. This is especially relevant as there is still limited knowledge regarding the visitor experience on a holistic level and how museums can use that knowledge to design a specific ‘experiences cape’* (Huysmans & de Haan, 2007; Macdonald 2007; Stenglin, 2009; van Vliet, 2012). Additionally, the literature that is available on this subject mostly deals with the physical part only, yet digital aspects too are part of both the visitor experience and the museum’s toolset.
*The term experiencescape was developed in de 1990s, building further upon the concept of the servicescape (Bitner, 1992), and used to describe intentionally-designed spaces where people come for entertainment, cultural enrichment and social interaction (O’Dell & Billing, 2005).
Want to learn more about our tool? Contact Bernadette Schrandt, b.schrandt[at]hva.nl for more information!
No tools are available.